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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Krista Ashenfelder

Krista Ashenfelder

February 12, 2026

5  out of  5
rating by Krista Ashenfelder
"Excellent service! I would highly recommend."
We responded:
"Thank you Krista for the review and 5 star service at our Minerva State Farm office. We would love more clients like yourself and please don't keep us a secret. If we can help with anything else, please reach out to our local office. "
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Lee Cao

February 9, 2026

5  out of  5
rating by Lee Cao
"Thank you so much for your help with my auto insurance. I appreciate your professionalism and the clear way you explained everything. It's a relief to know I have such reliable coverage and an agent I can trust. Best regards,"
We responded:
"Thank you Lee for recognizing how hard we not only try to provide the best price, but also make sure our clients are properly covered. Unlike most insurance companies that just provide a quote, we take time to make sure your assett's are protected through proper liabilty coverage, deductibles are based on what you can afford and extra options are discussed like life insurance, replacement of income if hurt or sick and road side and rental car coverage. Dont' hesitate to reach out if you need anything else. We appreciate your business and the longer you are with State Farm and accident free, you will automatically earn tenure and accident free discounts to lower the price over time. We hope this finds you well and thank you again for the review. "
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Julie Roberts

February 3, 2026

5  out of  5
rating by Julie Roberts
"Friendly staff and very helpful! Highly recommend!!"
We responded:
"Thank you, Julie, for the kind words. We appreciate your business. "
Profile photo of Phil Davison

Phil Davison

February 1, 2026

5  out of  5
rating by Phil Davison
"State Farm Insurance in Minerva, Ohio is a great place to address all your insurance needs! Agent Robert Garner and his entire staff, which includes Deb, Kim, and Brian, are all knowledgeable, helpful and friendly. Whether the issue is about an existing policy or long term planning, State Farm Insurance is the place to go for all your insurance needs!"
We responded:
"Thank you Phil for the amazing review. We love it when we are the customers #1 choice in price, but also #1 service through the amazing team you mentioned. If we can help with anything else, please don't hesitate to reach out or stop by our Minerva office anytime. "
Profile photo of Darla Contrucci

Darla Contrucci

January 26, 2026

5  out of  5
rating by Darla Contrucci
"Professional great service and detail"
We responded:
"Thank you Darla for the review and feedback. We appreciate your business and trust and hope this finds you well. "
Profile photo of Clarence Stephens

Clarence Stephens

January 23, 2026

5  out of  5
rating by Clarence Stephens
"Simply outstanding customer service"
We responded:
"Thank you Clarence and an outstanding review. We appreciate your business and your trust in our local Minerva office and hope this finds you well. "
Profile photo of Brittany Zollars

Brittany Zollars

January 16, 2026

5  out of  5
rating by Brittany Zollars
"Worked with Bryan, knows a lot gave me good advice and saved me a lot by switching with better coverage!"
We responded:
"Thankyou for the review with one of our senior agents, Bryan. WE appreciate your business and trust in our Minerva office and hope this finds you well. "
Profile photo of Anthony Germano

Anthony Germano

January 15, 2026

5  out of  5
rating by Anthony Germano
"this office is very caring, and helpful. they will be there every step of the way."
We responded:
"Thank you for taking the time to give my office a review. We appreciate your business. "
Profile photo of Julie Wheeler

Julie Wheeler

January 15, 2026

5  out of  5
rating by Julie Wheeler
"Great communications and very helpful!"
We responded:
"Thank you Julie for the positive feedback and leaving us a review. We appreciate your business and hope this finds you well. "
Profile photo of Darla Harsh

Darla Harsh

January 9, 2026

5  out of  5
rating by Darla Harsh
"Was a lot lower price I’m saving money makes me happy on home and auto"
We responded:
"Thank you Darla. We appreciate your business and please tell your friends. We would love to have more clients like yourself"
Profile photo of C MAC

C MAC

January 9, 2026

5  out of  5
rating by C MAC
"Went in to check homeowners and ended up switching over some of my vehicles too. Quick and easy."
We responded:
"Thank you for the review and your business. Please don't keep us a secret as we would love to have more clients like yourself. "
Profile photo of Christie Sebrell

Christie Sebrell

January 8, 2026

5  out of  5
rating by Christie Sebrell
"Wonderful staff, Sloane was great to work with."
We responded:
"Thankyou for the kind review. We appreciate your business and would love more people like yourself. please don't keep us a secret. "
Profile photo of Ashley Strater

Ashley Strater

December 30, 2025

5  out of  5
rating by Ashley Strater
"I had an excellent experience with the office throughout the entire process of switching my home insurance to State Farm. They were professional, responsive, and able to secure a significantly better rate than my previous insurer."
We responded:
"Thank you Ashley for allowing us to help you and earn your business. We appreciate you as a client and hope this finds you well. "
Profile photo of Jack Fraschieri

Jack Fraschieri

December 23, 2025

5  out of  5
rating by Jack Fraschieri
"Always helpful and willing to answer any questions."
We responded:
"Thank you for taking the time to give our office a review. We appreciate your business. "
Profile photo of James Ward

James Ward

December 23, 2025

5  out of  5
rating by James Ward
"Everyone I've dealt with was very nice and professional."
We responded:
"Thank you James for taking the time to give us a review. We appreciate your business and hope this finds you well. "
Profile photo of Crystal Arnold

Crystal Arnold

December 19, 2025

5  out of  5
rating by Crystal Arnold
"Helped me find the lowest offer. And the lady was really nice."
We responded:
"Thank you Crystal for taking time to give our office a gold star review. We appreciate your business and hope this finds you well. "
Profile photo of Torii Pinkerton

Torii Pinkerton

December 11, 2025

5  out of  5
rating by Torii Pinkerton
"Did my state to state transfer over the phone. Enjoyed speaking with Brian! I will stay with statefarm for life because of the fantastic interactions with the agents!!"
We responded:
"Thank you for taking time to give Brian a review. We appreciate your busienss and choosing us for your insurance needs. Please let us know what else we can do for you and hope this finds you well. "
Profile photo of Sherry Reed

Sherry Reed

December 11, 2025

5  out of  5
rating by Sherry Reed
"Very satisfied"
We responded:
"Thank you Sherry for the kind words and taking time to give our office a review. We appreciate your business and hope this finds you well. "
Profile photo of Tammy Miller

Tammy Miller

November 20, 2025

5  out of  5
rating by Tammy Miller
"The agent was able to answer every question we had and after 20 years with Allstate we were able to seamlessly switch for better coverage and at half the cost!"
We responded:
"Thank you Tammy for alowing us the chance to earn your business. We appreciate your time in giving us a review and hope this finds you well. "
Profile photo of Meredith Glover

Meredith Glover

November 20, 2025

5  out of  5
rating by Meredith Glover
"Sloane is an excellent agent to work with at State Farm. Very impressive."
We responded:
"Thank you Meredith for taking time to give Sloane a review. We appreciate the chance to earn your auto insurance. If we can help with anything else like renters, life or disability to protect your assetts and future, we are there to help. Thank you again and hope this finds you well. "
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S R

November 18, 2025

5  out of  5
rating by S R
"Super easy to work with. Kim is always very helpful anytime I have questions or need to make payments."
We responded:
"Thank you for taking time to give us a review. We appreciate your business and hope this finds you well. "
Profile photo of ROBERT BLYER

ROBERT BLYER

November 13, 2025

5  out of  5
rating by ROBERT BLYER
"Very helpful and knowledgeable representatives who work in the best interests of their customers!"
We responded:
"thank you for taking the time to give our Minerva office a review. We appreciate the chance to earn your business and hope this finds you well. "
Profile photo of SAMANTHA FISHER

SAMANTHA FISHER

November 11, 2025

5  out of  5
rating by SAMANTHA FISHER
"Wonderful service!"
We responded:
"Thank you for taking time to give us a review and how wonderful our service is. We appreciate your business. "
Profile photo of Leisa Arnold

Leisa Arnold

November 10, 2025

5  out of  5
rating by Leisa Arnold
"Saved me thousands of dollars!"
We responded:
"Thank you for taking time to give us a review. Saving money is what we do on a daily basis and would love more client's like yourself. Don't keep us a secret and thank you for your business. "
Profile photo of KAREN DAWSON

KAREN DAWSON

November 6, 2025

5  out of  5
rating by KAREN DAWSON
"I’m new to the area and I found State Farm to be incredibly welcoming and helpful and getting my insurance for my new home and car. If you need insurance, I would definitely call this company."
We responded:
"Thank you for taking time to give us a review. We appreciate your business and welcome to the area. If we can help with anything else, please reach out let us know. "