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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jack Fraschieri

Jack Fraschieri

December 23, 2025

5  out of  5
rating by Jack Fraschieri
"Always helpful and willing to answer any questions."
We responded:
"Thank you for taking the time to give our office a review. We appreciate your business. "
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James Ward

December 23, 2025

5  out of  5
rating by James Ward
"Everyone I've dealt with was very nice and professional."
We responded:
"Thank you James for taking the time to give us a review. We appreciate your business and hope this finds you well. "
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Crystal Arnold

December 19, 2025

5  out of  5
rating by Crystal Arnold
"Helped me find the lowest offer. And the lady was really nice."
We responded:
"Thank you Crystal for taking time to give our office a gold star review. We appreciate your business and hope this finds you well. "
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Torii Pinkerton

December 11, 2025

5  out of  5
rating by Torii Pinkerton
"Did my state to state transfer over the phone. Enjoyed speaking with Brian! I will stay with statefarm for life because of the fantastic interactions with the agents!!"
We responded:
"Thank you for taking time to give Brian a review. We appreciate your busienss and choosing us for your insurance needs. Please let us know what else we can do for you and hope this finds you well. "
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Sherry Reed

December 11, 2025

5  out of  5
rating by Sherry Reed
"Very satisfied"
We responded:
"Thank you Sherry for the kind words and taking time to give our office a review. We appreciate your business and hope this finds you well. "
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Tammy Miller

November 20, 2025

5  out of  5
rating by Tammy Miller
"The agent was able to answer every question we had and after 20 years with Allstate we were able to seamlessly switch for better coverage and at half the cost!"
We responded:
"Thank you Tammy for alowing us the chance to earn your business. We appreciate your time in giving us a review and hope this finds you well. "
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Meredith Glover

November 20, 2025

5  out of  5
rating by Meredith Glover
"Sloane is an excellent agent to work with at State Farm. Very impressive."
We responded:
"Thank you Meredith for taking time to give Sloane a review. We appreciate the chance to earn your auto insurance. If we can help with anything else like renters, life or disability to protect your assetts and future, we are there to help. Thank you again and hope this finds you well. "
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S R

November 18, 2025

5  out of  5
rating by S R
"Super easy to work with. Kim is always very helpful anytime I have questions or need to make payments."
We responded:
"Thank you for taking time to give us a review. We appreciate your business and hope this finds you well. "
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ROBERT BLYER

November 13, 2025

5  out of  5
rating by ROBERT BLYER
"Very helpful and knowledgeable representatives who work in the best interests of their customers!"
We responded:
"thank you for taking the time to give our Minerva office a review. We appreciate the chance to earn your business and hope this finds you well. "
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SAMANTHA FISHER

November 11, 2025

5  out of  5
rating by SAMANTHA FISHER
"Wonderful service!"
We responded:
"Thank you for taking time to give us a review and how wonderful our service is. We appreciate your business. "
Profile photo of Leisa Arnold

Leisa Arnold

November 10, 2025

5  out of  5
rating by Leisa Arnold
"Saved me thousands of dollars!"
We responded:
"Thank you for taking time to give us a review. Saving money is what we do on a daily basis and would love more client's like yourself. Don't keep us a secret and thank you for your business. "
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KAREN DAWSON

November 6, 2025

5  out of  5
rating by KAREN DAWSON
"I’m new to the area and I found State Farm to be incredibly welcoming and helpful and getting my insurance for my new home and car. If you need insurance, I would definitely call this company."
We responded:
"Thank you for taking time to give us a review. We appreciate your business and welcome to the area. If we can help with anything else, please reach out let us know. "
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Kathy Parry

October 31, 2025

5  out of  5
rating by Kathy Parry
"Great response time and always so friendly!! Highly recommend."
We responded:
"Thank you Kathy for taking time to give us a review. We believe we are the best insurance agency in Malvern and want to customize our service to provide the best value possible. Please let us know how else we can help you. We appreciate your business and hope this finds you well. "
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Raymond Stanton

October 26, 2025

5  out of  5
rating by Raymond Stanton
"Service has always been very good and professional. When we have needed assistance or simply questions about our policy, changes or service we have been pleasantly satisfied with State Farm's response and actions. Since Robert Garner has assumed the ownership in Minerva the service has continued to be exemplary. Top notch and will continue with them for our future needs."
We responded:
"Thank you Raymond. This State Farm agency has served the Minerva, Malvern, Carrollton area for over 50 years with a long standing reputation of being one of the best agencies with local service. I only want to build upon this reputation and keep the outstanding service going. Thank you for trusting us with all your auto and home insurance needs. If we can do anything else to customize our service to fit your needs, please don't hesitate to share. We appreciate your business and hope this finds you well. "
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jeremy grimm

October 24, 2025

4  out of  5
rating by jeremy grimm
"My rates are still a bit high but they've treated me right. I cant complain."
We responded:
"Thank you for taking time to give our office a review. We appreciate your business. "
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daniel rivero

October 20, 2025

5  out of  5
rating by daniel rivero
"buen sevicio"
We responded:
"Thank you for allowing us to insure your auto insurance. Would love to help your friends and family in Canton if the oppurtunity ever arises. Thank you again for your business and hope this finds you well. "
Profile photo of Melinda M

Melinda M

October 10, 2025

5  out of  5
rating by Melinda M
"Personable and a pleasure to do business with. They cut my insurance rate in half, definitely would recommend doing business here to anyone"
We responded:
"Thank you Melinda for allowing us to quote your car insurance over in Toronto, Ohio. Cutting your cost in half is amazing, but not surprising. If we can help with anything else like homeowners insurance, renters insurance or one of our great life insurance policies, please let us know and we hope this finds you well. Thank you again for your business. "
Profile photo of Marshell Wooley

Marshell Wooley

October 9, 2025

5  out of  5
rating by Marshell Wooley
"Awesome people who are very kind understanding and helpful."
We responded:
"Thank you Marshell for allowing us to insure your cars over in beautiful Columbiana County, Ohio. We appreciate your business and you taking the time to give our office a review. We hope this finds you well. "
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Mimi Beard

October 9, 2025

5  out of  5
rating by Mimi Beard
"Worked with Brian, he was awesome!"
We responded:
"Thank you for taking the time to give one of our agents, Brian, a review. We appreciate the chance to earn your auto and home insurance from Waynesburg, Ohio. If we can help with anything else, such as Medicare or life insurance, please don't hesitate to reach out to Brian or anyone else in office. Thank you for your business. "
Profile photo of Jody Hezoucky

Jody Hezoucky

October 9, 2025

5  out of  5
rating by Jody Hezoucky
"Very helpful. Got better coverage for less Highly recommend letting them quote your needs."
We responded:
"Thank you Jody for taking the time to give our office a review. We appreciate the chance to earn your auto, home and boat insurance from Carrolton and we hope this finds you well. Thank you for your business. "
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timmy brendle

October 8, 2025

5  out of  5
rating by timmy brendle
"Very professional in all aspects of this journey, made simple and understandable through my agents knowledge of the product"
We responded:
"Thanks Timmy for taking the time to give our office, and Sloane, a review. If we can help with anything else, please don't hesitate to reach out. We appriciate your business and hope this finds you well. "
Profile photo of Tammy Rancour

Tammy Rancour

October 7, 2025

5  out of  5
rating by Tammy Rancour
"State farm has the greatest agents. Very knowledgeable and very helpful with all my needs. Best company ever!"
We responded:
"Thank you for the review of Becky, one of our agents in Massillon office. We appreciate you allowing us to insure your car in East Canton and if we can help with any renters insurance, life insurance or anything else, please don't hesitate to reach out. Thank you for your business. "
Profile photo of Michael DeOrio

Michael DeOrio

October 6, 2025

5  out of  5
rating by Michael DeOrio
"They called me and let me know that my insurance policy was being renewed with an additional 165 dollars off my bill."
We responded:
"thank you Michael. We appreciate the chance to insure your auto's, home and boat the past two years in Carrollton and looking forward to continuing to provide value through rate decreases and discounts to our loyal clients. If we can help with anything else such as life insurance or health insurance, please don't hesitate to reach out. Thank you and hope this finds you well. "
Profile photo of James Tarbet

James Tarbet

October 3, 2025

5  out of  5
rating by James Tarbet
"The girls are very friendly and helpful !"
We responded:
"Thank you for taking the time to give us a review. We appreciate your families business the past 47 years at our minerva office. Trusting us with your home, motorcycles, boat, auto's and family's life insurance plan is nothing we take for granted. Please let us know if we can help any other way and hope this finds you and your family doing well. "
Profile photo of Sue Anderson

Sue Anderson

October 1, 2025

5  out of  5
rating by Sue Anderson
"Great prices and even better service! So glad I switched!"
We responded:
"Thank you Sue for the kind words and your business in Hanoverton, Ohio. In addition to your auto and home insurance, we provide many additional products to protect your family and finances with life and disability insurance. Please don't hesitate to reach out if you need anything else and hope this finds you and your family doing well. "