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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sean Fram

Sean Fram

May 13, 2026

5  out of  5
rating by Sean Fram
"This branch of State farm is the best one they are so nice and they go out of their way to help you so much I love this place more than anything I'll be a customer for a long long time"
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patti lewis

May 12, 2026

5  out of  5
rating by patti lewis
"Never had any problems, everyone who has ever worked there have been the nicest and very helpful people you could ever meet."
We responded:
"Thank you for taking time to give our office a review. We appreciate the kind words. "
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R L

May 12, 2026

5  out of  5
rating by R L
"Very friendly, not the pushy gotta have this agents just looking to boost their monthly commissions . Easy sign on, good pricing."
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Heather Simmons

May 12, 2026

5  out of  5
rating by Heather Simmons
"Friendly, local agents and good follow up!! Recommend using!!"
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Jennifer Odey

May 11, 2026

5  out of  5
rating by Jennifer Odey
"Very helpful & pleasant!"
We responded:
"Thank you for taking the time to give our office a review. "
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Tammy Miller

May 11, 2026

5  out of  5
rating by Tammy Miller
"The agent was able to answer every question we had and after 20 years with Allstate we were able to seamlessly switch for better coverage and at half the cost!"
We responded:
"Thank you Tammy for alowing us the chance to earn your business. We appreciate your time in giving us a review and hope this finds you well. "
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KAREN DAWSON

May 8, 2026

5  out of  5
rating by KAREN DAWSON
"I’m new to the area and I found State Farm to be incredibly welcoming and helpful and getting my insurance for my new home and car. If you need insurance, I would definitely call this company."
We responded:
"Thank you for taking time to give us a review. We appreciate your business and welcome to the area. If we can help with anything else, please reach out let us know. "
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carla fasig

May 4, 2026

5  out of  5
rating by carla fasig
"Always helpful and looks out for savings and things like insurance for my family if something happens to me"
We responded:
"Thank you Carla for contacting us to help you with your business. I understand Allstate was not able to help you, but we were. We love client's like yourself and would love more of your friends and family. Thank you for your business and hope this finds you well."
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Kristin Lastor

May 1, 2026

5  out of  5
rating by Kristin Lastor
"Kim was so helpful & kind helping me figure out the coverage I needed for my business! Everyone there is always so kind & helpful i definitely recommend them for your insurance needs!"
We responded:
"Thank you Kristin for recognizing Kim in our Minerva office. She has been there for 10 years and loves helping her community save money and provide better value with their insurance needs, including business insurance. If we can help with anything else such as life and health insurance, please reach out. "
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Jason Decker

May 1, 2026

5  out of  5
rating by Jason Decker
"Brain was excellent. Talks to you like a human with understanding of what the real world is. Genuinely look out for your personal needs. Brain and Kim will get you right, Brain cut my car insurance half the price. He got me a bundle of Car, House, Health, and Life insurance under the price of just my car insurance i had from progressive"
We responded:
"Thank you Brian for recogizing the effort Brian puts into all our clients to try and save them money and bring more value like life and health insurance. Please don't keep Brian a secret at our Minerva office and please send your friends and family to him for help too. We love saving people money and cutting rates in half. "
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Tina Mitchell

April 24, 2026

5  out of  5
rating by Tina Mitchell
"I like coming into the buisness and everyone is smiling and greets you and is always helping you with whatever u need. I appreciate it and sometimes life throws us curve balls but I know I can call anytime with my questions. Ty"
We responded:
"Thank you Tina for taking the time to give us a review. We appreciate the kind words and appreciate your business. "
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Mary jane Duvall

April 24, 2026

5  out of  5
rating by Mary jane Duvall
"Bryan was great. Thank You"
We responded:
"Thank you Mary Jane for giving Bryan a shout out for his great professionalism and customer service at our Minerva State Farm office. He loves clients like yourself from Alliance, Ohio and would love to help your friends and family too with their insurance. "
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American Cymry

April 23, 2026

5  out of  5
rating by American Cymry
"Excellent customer service."
We responded:
"Thank you for choosing our Minerva Office for your auto insurance, home insurance and protecting your assett's through a Liability Umbrella. If we can help any of your friends or family, please don't keep us a secret. "
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Connie Freeman

April 19, 2026

5  out of  5
rating by Connie Freeman
"Bryan at State Farm was very knowledgeable and professional. He was also patient as it took me a long time to make a decision to change insurance agents."
We responded:
"Thank you Connie for recognizing the professional service our agents provide. we appreciate the chance to earn your auto insurance business in Lisbon, Ohio with our Minerva State Farm office. If we can help with renters' insurance, home insurance, or life insurance, please let us know. "
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Juanna Gallow

April 18, 2026

5  out of  5
rating by Juanna Gallow
"Always great service and will help to get your rates lower! Highly recommend!"
We responded:
"Thank you for recognizing our great low rates in addition to the best service with auto insurance, home insurance and rental property insurance. Even though we are located in Minerva, we are licensed for all of Ohio including Amsterdam, Ohio where many of our great clients reside like yourself. Let us know if we can help with anything else and appreciate your tenured business. "
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Debra Bates

April 17, 2026

5  out of  5
rating by Debra Bates
"Love Statefarm! Even got a call from my agent to let me know my insurance premium went down. I love the communication from them and the great service I get when I have to call in! Robert Gardner Statefarm Insurance! Give them a call!!"
We responded:
"Thank you Debra for your business and the kind words. "
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Gail Huff

April 17, 2026

5  out of  5
rating by Gail Huff
"They are great people here.. They saved me money !!!"
We responded:
"Thank you Gail for recognizing the great licensed agent's in our Minerva office doing what they do best...Save you Money. Thank you for your business and if we can help with anything else such as renters and or home insurance and life insurance, please ask. "
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Hope Proctor

April 17, 2026

5  out of  5
rating by Hope Proctor
"They are very helpful and very friendly"
We responded:
"Thank you Hope for choosing the #1 insurance company, State Farm, to help you with your auto, renters and life insurance. Providing more value at a lower cost is what we do best at our Minerva, OH State Farm Office. If we can help with anything else, please let us know and thank you for your business. "
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Melinda M

April 13, 2026

5  out of  5
rating by Melinda M
"Personable and a pleasure to do business with. They cut my insurance rate in half, definitely would recommend doing business here to anyone"
We responded:
"Thank you Melinda for allowing us to quote your car insurance over in Toronto, Ohio. Cutting your cost in half is amazing, but not surprising. If we can help with anything else like homeowners insurance, renters insurance or one of our great life insurance policies, please let us know and we hope this finds you well. Thank you again for your business. "
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Julie Snyder

April 13, 2026

5  out of  5
rating by Julie Snyder
"Very friendly and knowledgeable staff. Great customer service. If you need insurance, I highly recommend State Farm. Been with them for 20+ years. Quick to help when needed."
We responded:
"Thank you Julie for taking time to give us a review. We appreciate the chance to insure your car and home in Carrol county. If we can help in any other way, please ask and hope this finds you well. "
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Travis Roth

March 26, 2026

5  out of  5
rating by Travis Roth
"Great insurance agent. Great rates and customer service. I’m very happy that I made the switch!"
We responded:
"Clients from Columbiana area seem to be some of our favorite clients. Thank you for trusting us with your insurance and protecting all your assett's with a liability umbrella. We appreciate your business and hope this finds you well. "
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Nancy Starkey

March 24, 2026

5  out of  5
rating by Nancy Starkey
"Shout out to Bryan Ehrlinspiel!! A+ customer service. Bryan took the time to make sure I understood all details about my policies. Great conversation during the process, a big plus! I could go on and on about the excellent experience I had speaking with Bryan. Every minute was a treat. State Farm has a great asset in Bryan!! He’s a keeper!! Thank you, Bryan! 😊😊😊"
We responded:
"Thankyou Nancy regarding the kind words about Bryan. He is one of our senior agent's and loves helping people and making sure that we not only provide the best price compared to our competitions, but also properly covered. Relationships matter to us and if we can do anything else to improve our services, please let us know. "
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Amy Richeson

March 23, 2026

5  out of  5
rating by Amy Richeson
"Along with being very personable, each person is always kind & courteous when we call or come in, which we love! Local company makes it easy to walk in for quick questions and/or concerns. One stop for all of our insurance needs."
We responded:
"Thank you Amy for the nice words and taking time to review our State Farm office. We appreciate your business and if we can help any other way, please reach out. We want more clients like yourself who want to protect your family with not only auto and home insurance, but life insurance as well. We hope this finds you well and thank you again for your business. "
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Chi Green

March 19, 2026

5  out of  5
rating by Chi Green
"Have all 4 cars and house thru here and got the best rate!! Very friendly and accommodating when contacting the office for any needs!!"
We responded:
"Thank you for the kind words and allowing us to insure your house and cars. We appreciate your business. "
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Jessica Knicely

March 19, 2026

5  out of  5
rating by Jessica Knicely
"Bryan is great super personable and great rates"
We responded:
"Thankyou Jessica for the review of one our agents, Bryan. He takes the time to understand our clients, there liability need, income need, life insurance need and others'. IF we can help with anything else, please reach out and we appreciate your business. "