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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Melvin Kimble Jr

August 14, 2026

5  out of  5
rating by Melvin Kimble Jr
"Great Service"
We responded:
"Thank you for taking time to give our office a review"
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Daniel Snider

August 12, 2026

5  out of  5
rating by Daniel Snider
"Great customer service and great rates I’ve only been with them for about a week and they’ve called to check up on me and make sure I have everything I’ve needed and if there’s anything else they could help me with or that I need !"
We responded:
"Hi Daniel! Thank you so much for the 5-star review and welcome to our local State Farm family! We are thrilled to hear you are already experiencing our top-tier customer service and great rates. We don't believe in just setting up a policy and disappearing; our growing Minerva team makes it a priority to follow up, answer questions, and ensure you have received your comprehensive New Client Packet. Taking the time to check up on our newest neighbors right here in Minerva, Alliance, and Carrollton to find out if there's anything else they need is exactly what sets us apart. Whether it's managing your auto insurance, protecting your home, or exploring multi-policy bundle discounts, we are always here to help. Thank you for choosing us as your trusted local insurance agent!"
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Eric Grimm

August 11, 2026

5  out of  5
rating by Eric Grimm
"Sloan has been great!! Been very nice and patient with me and appreciate everything State Farm Has done, I’ve even been telling other people how Great they’ve been and it’s my favorite insurance company I’ve ever had actually!!"
We responded:
"Hi Eric! Thank you so much for updating your 5-star review after two years and for the incredible shoutout for Sloan! We are so proud to have her on our team, and she loves being patient, helpful, and thorough with all your protection options. Hearing that we are your favorite insurance company ever truly means the world to us! Our growing agency thrives on community trust, and we cannot thank you enough for telling other people how great your experience has been. Our local team loves protecting families right here in Minerva, Alliance, Carrollton, and right down the road in your home community of Canton. Thank you for your amazing loyalty, for driving our local referral program, and for choosing us as your trusted local insurance agent!"
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Josh Rodd

August 11, 2026

5  out of  5
rating by Josh Rodd
"Best insurance agency around! Very friendly service and if you call a person will answer the phone. Even if you have insurance already, stop in, they might be able to save you money."
We responded:
"Hi Josh! Thank you so much for the 5-star review and for calling us the best insurance agency around! Our local Minerva State Farm team takes great pride in delivering exceptionally friendly service, and we absolutely guarantee that when you call our office during business hours, a real, live local person will answer the phone every single time. We love helping our neighbors right here in Minerva, Alliance, and Carrollton switch and save money. Even if you have coverage elsewhere, we invite everyone to stop by our office to check out our multi-policy bundle discounts and grab a new client packet! Thank you for trusting us with your vehicle insurance and choosing us as your preferred local auto insurance agent!"
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Josh Rodd

August 11, 2026

5  out of  5
rating by Josh Rodd
"This is the best insurance agency around. Great rates and very friendly service and you can call and a person will answer the phone."
We responded:
"Hi Josh! Thank you so much for the 5-star review and for calling us the best insurance agency around! Our local Minerva State Farm team takes great pride in delivering exceptionally friendly service, and we absolutely guarantee that when you call our office during business hours, a real, live local person will answer the phone every single time. We love helping our neighbors right here in Minerva, Alliance, and Carrollton switch and save money. Even if you have coverage elsewhere, we invite everyone to stop by our office to check out our multi-policy bundle discounts and grab a new client packet! Thank you for trusting us with your vehicle insurance and choosing us as your preferred local auto insurance agent!"
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Jamie Galbreath

August 8, 2026

5  out of  5
rating by Jamie Galbreath
"I've been through State Farm for years I recently moved and they helped me transfer from 1 State to another"
We responded:
"Hi Jamie! Thank you so much for the 5-star review! Our local Minerva State Farm agency is proud to deliver exceptional customer service and make the process of relocating seamless. We know moving can be stressful, and our team loves helping clients easily transfer their insurance coverage from one state to another! We are thrilled to continue protecting you in your new home with competitive auto insurance and reliable renters insurance policies. Thank you for your long-term loyalty to State Farm, and welcome to our local community right here in Minerva, Alliance, and Carrollton!"
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Julie Holderbaum

August 6, 2026

5  out of  5
rating by Julie Holderbaum
"I had estimates from two other companies and Robert was kind enough to walk me through the comparisons. It turned out that State Farm provided more coverage for essentially the same price."
We responded:
"Hi Julie! Thank you so much for the 5-star review! Our Minerva State Farm agency team loves taking the time to provide clear, side-by-side insurance comparisons so our neighbors understand exactly what they are paying for. We are thrilled that Robert was able to show you how other companies often cost more while leaving you vulnerable with hidden roof depreciation schedules and worse coverages. Our office is proud to deliver superior value, including 100% replacement cost coverage on your roof for the life of the roof, alongside vastly better auto insurance limits. We are also honored to secure your family's future with our top-tier life insurance plans! Thank you for choosing us to handle your complete auto, home, and life insurance bundle here in Minerva, Alliance, and Carrollton!""
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Kristyn Wolf

August 6, 2026

5  out of  5
rating by Kristyn Wolf
"Bryan was such a help! He made it a very easy process and got me an excellent rate!"
We responded:
"Hi Kristyn! Thank you so much for the 5-star review and the great shoutout for Bryan! We are incredibly proud to have him on our Minerva State Farm agency team, and he loves making the onboarding process quick, easy, and stress-free. Our office is dedicated to finding an excellent rate and maximizing multi-policy bundle discounts for our neighbors right here in Minerva, Carrollton, and your home community of Alliance! Whether you need affordable auto insurance, reliable home insurance, or essential life insurance coverage, Bryan and our team are always here to deliver top-tier customer service. Thank you for choosing us as your trusted local insurance agent!"
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Joanne VanMeter

August 4, 2026

5  out of  5
rating by Joanne VanMeter
"Good coverage at lower rates than I was paying-very courteous service"
We responded:
"Hi Joanne! Thank you so much for the 5-star review and for highlighting our courtesy and value! Our local Minerva State Farm agency team takes great pride in delivering exceptionally courteous service alongside much lower rates than our competitors. We love helping our immediate neighbors right here in Minerva, Alliance, and Carrollton switch and save money. Whether you are looking for highly competitive auto insurance, affordable homeowners policies, or essential life insurance plans, our team is completely dedicated to maximizing your multi-policy bundle discounts. Thank you for your amazing local support and for choosing us as your trusted local insurance agent!"
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joseph Meadows

July 20, 2026

5  out of  5
rating by joseph Meadows
"State Farm has always been there for me. Their prices are fair and they stand behind their policies. Their choice of roadside assistance is fantastic."
We responded:
"Hi Joseph! Thank you so much for the 5-star review and for sharing your experience! We are incredibly proud that State Farm has always been there for you with fair prices and dependable protection. Our local Minerva State Farm agency loves serving our neighbors in Minerva, Alliance, Carrollton, and right down the road in Sebring! Providing top-tier customer service on your auto insurance, renters insurance, and life insurance policies is our top priority. We are thrilled to hear you love our fantastic roadside assistance program as well. Thank you for your amazing loyalty and for choosing us as your preferred local insurance agent!"
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Oscar Mayer

June 26, 2026

5  out of  5
rating by Oscar Mayer
"I would recommend them. They have taken very good care of me and my family."
We responded:
""Hi Oscar! Thank you so much for the 5-star review and for highly recommending our team! Taking very good care of you and your family is our absolute top priority. Our local Minerva] State Farm agency is proud to deliver exceptional customer service and competitive rates to our neighbors. Whether you need reliable vehicle insurance protection, mortgage insurance options for your home, or customized renters and life insurance plans, we are always here to help. We truly appreciate your support and are honored to be your trusted local insurance agent!"
Profile photo of Maria Moore

Maria Moore

June 18, 2026

5  out of  5
rating by Maria Moore
"This place is awesome the people. There is wonderful i highly recomendable this insurance company and Bryan is the most helpful and friendlyest Person that can help you thank you State Farm . ♥️♥️☺️"
We responded:
"Hi Maria! Thank you so much for the 5-star review and the wonderful shoutout for Bryan! We are so proud to have him on our Minerva State Farm agency team, and he loves being a friendly, helpful resource for our clients. Our office is dedicated to providing top-tier customer service and competitive insurance rates to our neighbors right here in Minerva, Alliance, and Carrollton. We are especially proud to protect families from nearby Tri-County and Columbiana County communities like New Waterford! Whether you need affordable auto insurance, reliable home insurance, renters, or life and business insurance coverage, we are always here to maximize your multi-policy bundle discounts. Thank you for recommending our insurance company and trusting us as your preferred local insurance agent!"
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Dawn Bunnell

June 4, 2026

5  out of  5
rating by Dawn Bunnell
"Still early in our relationship but so far they are friendly and helpful."
We responded:
"Hi Dawn! Thank you so much for the 5-star review! Welcome to our local State Farm family—we are so glad to hear our team has been friendly and helpful early in our relationship. Building long-term trust and providing exceptional customer service is our top priority. As your local insurance agent, we are dedicated to helping our neighbors in Minerva, Alliance, Carrollton, and the surrounding communities find the best auto insurance, home insurance, and renters insurance policies. Whether you need to update your car insurance options or explore affordable life and business insurance coverage down the road, our knowledgeable staff is always here for you. We look forward to taking great care of you for many years to come!"
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Randy Brown

June 3, 2026

5  out of  5
rating by Randy Brown
"Hands down the best insurance company. Friendly and knowledgeable staff. Affordable rates."
We responded:
"Hi Randy! Thank you so much for the 5-star review and for calling us the best insurance company! Our friendly and knowledgeable staff takes great pride in offering affordable rates and top-tier customer service. As your trusted local State Farm agency, we love helping our neighbors in Minerva, Alliance, Carrollton, and the surrounding areas save money. Whether you need cheap auto insurance, reliable home insurance, renters insurance, or life and business insurance coverage, we always customize plans to fit your budget. We appreciate your support and are proud to be your go-to local insurance agent!"
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George W

May 14, 2026

5  out of  5
rating by George W
"Professional and courteous staff. Provides detailed information regarding coverage and claims. Kim is my go to person, but you can't go wrong with any personnel at Robert Garner State Farm. All the staff are friendly and very knowledgeable. Wouldn't consider going anywhere else!"
We responded:
"Thank you for the fantastic review!

The team at the Robert Garner State Farm Agency, including Kim, on Lincolnway in Minerva, OH loves hearing feedback like this. We are so proud of Kim and our entire knowledgeable staff for delivering the professional, courteous, and detailed service our clients deserve. We strive every day to be the preferred insurance agent for families and business owners across Stark County, Carroll County, and Columbiana County.

Providing clear information regarding coverage options and auto insurance claims is how we protect our neighbors in: Minerva, OH, Malvern, OH, East Canton, OH, Carrollton, OH, Waynesburg, OH, Whether you visit Kim or another team member at our Minerva insurance office, we specialize in customizing policies to maximize your savings. We regularly check for all eligible discounts, including our Multi-Car, Drive Safe & Save, Accident-Free, and Tenure discounts.

From auto and homeowners insurance to life and business protection, we are committed to being the agency you never want to leave. Thank you for choosing Robert Garner State Farm as your trusted insurance partner! Neighbors can always learn more or get a free quote at GarnerSF.com."
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Sean Fram

May 13, 2026

5  out of  5
rating by Sean Fram
"This branch of State farm is the best one they are so nice and they go out of their way to help you so much I love this place more than anything I'll be a customer for a long long time"
We responded:
"Thank you so much, Sean, for the wonderful five-star review!

The entire team at the Robert Garner State Farm Agency loves hearing that we are the best branch around. Going out of our way to provide exceptional, helpful service to our long-term clients is what makes us a preferred insurance agent in Stark County, Carroll County, and Columbiana County. Located right on Lincolnway in Minerva, OH, our local agency makes it simple to get friendly, specialized support. We are proud to be the top choice for neighbors seeking reliable protection plans across these local communities: Minerva, OH, Malvern, OH, East Canton, OH, Carrollton, OH, Waynesburg, OH. We are thrilled to manage your policies and specialize in the exact services you mentioned:
Vehicle Insurance: Highly competitive car, truck, and commercial auto coverage options.
Motorcycle Insurance: Specialized protection plans for cruisers, touring bikes, and off-road vehicles.
Renter's Insurance: Affordable policies to protect your personal property and belongings in any local apartment or rental home.

To keep your rates as low as possible, we consistently apply major policy discounts. Be sure to ask us about our Multi-Car, Drive Safe & Save, Accident-Free, and loyalty Tenure discounts. Thank you again for choosing Robert Garner State Farm on Lincolnway as your lifelong insurance partner! Local drivers and tenants can learn more, view policy details, or request a free quote anytime online at GarnerSF.com."
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patti lewis

May 12, 2026

5  out of  5
rating by patti lewis
"Never had any problems, everyone who has ever worked there have been the nicest and very helpful people you could ever meet."
We responded:
"Thank you for taking time to give our office a review. We appreciate the kind words. "
Profile photo of R L

R L

May 12, 2026

5  out of  5
rating by R L
"Very friendly, not the pushy gotta have this agents just looking to boost their monthly commissions . Easy sign on, good pricing."
We responded:
"Thank you for the fantastic five-star review, RL!

The team at the Robert Garner State Farm Agency appreciates your feedback. We pride ourselves on being honest, transparent, and never pushy. Helping you find the right policy for your budget—rather than boosting monthly commissions—is exactly why we are the preferred insurance agent in Stark County, Carroll County, and Columbiana County.

Located right on Lincolnway in Minerva, OH, our local agency makes the sign-on process fast, easy, and stress-free. We proudly provide competitive pricing and local service to drivers and families across these surrounding communities: Minerva, OH, Malvern, OH, East Canton, OH, Carrollton, OH, Waynesburg, OH.

We are thrilled we could help you secure great pricing on your Vehicle Insurance. Our Minerva insurance office specializes in comprehensive car, truck, SUV, and commercial auto policies. To keep your monthly rates even lower, our knowledgeable staff always looks for eligible savings, including our Multi-Car, Drive Safe & Save, Accident-Free, and Tenure discounts.

Thank you again for choosing Robert Garner State Farm on Lincolnway as your trusted insurance partner. Neighbors looking for an easy sign-on process and great vehicle insurance rates can get a free quote today at GarnerSF.com!"
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Heather Simmons

May 12, 2026

5  out of  5
rating by Heather Simmons
"Friendly, local agents and good follow up!! Recommend using!!"
We responded:
"Thank you for the wonderful five-star review, Heather!

The team at the Robert Garner State Farm Agency appreciates your recommendation. Providing friendly service and consistent, reliable follow-up is exactly why we are the preferred insurance agent for families and business owners across Stark County, Carroll County, and Columbiana County.

Located right on Lincolnway in Minerva, OH, our local agency makes it easy to get personalized protection. We proudly serve neighbors seeking a dependable local insurance partner throughout these nearby communities: Minerva, OH, Malvern, OH, East Canton, OH, Carrollton, OH, Waynesburg, OH.

We are thrilled to manage your policies and specialize in the exact coverages you mentioned:
Vehicle Insurance: Highly competitive car, truck, SUV, motorcycle, and commercial auto policies.
Property Insurance: Strong protection plans for homeowners, condos, renters, and local business properties.

To maximize your monthly savings, our helpful staff automatically applies eligible discounts, including our Multi-Car, Drive Safe & Save, Accident-Free, and loyalty Tenure discounts. Pairing your property and vehicle insurance is also a great way to earn a multi-line bundle discount!

Thank you again for choosing Robert Garner State Farm on Lincolnway and recommending our services. Local drivers and homeowners can connect with us for a free quote or policy review anytime online at GarnerSF.com!"
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Jennifer Odey

May 11, 2026

5  out of  5
rating by Jennifer Odey
"Very helpful & pleasant!"
We responded:
"Thank you for taking the time to give our office a review. "
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Tammy Miller

May 11, 2026

5  out of  5
rating by Tammy Miller
"The agent was able to answer every question we had and after 20 years with Allstate we were able to seamlessly switch for better coverage and at half the cost!"
We responded:
"Thank you Tammy for alowing us the chance to earn your business. We appreciate your time in giving us a review and hope this finds you well. "
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KAREN DAWSON

May 8, 2026

5  out of  5
rating by KAREN DAWSON
"I’m new to the area and I found State Farm to be incredibly welcoming and helpful and getting my insurance for my new home and car. If you need insurance, I would definitely call this company."
We responded:
"Thank you for taking time to give us a review. We appreciate your business and welcome to the area. If we can help with anything else, please reach out let us know. "
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carla fasig

May 4, 2026

5  out of  5
rating by carla fasig
"Always helpful and looks out for savings and things like insurance for my family if something happens to me"
We responded:
"Thank you Carla for contacting us to help you with your business. I understand Allstate was not able to help you, but we were. We love client's like yourself and would love more of your friends and family. Thank you for your business and hope this finds you well."
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Kristin Lastor

May 1, 2026

5  out of  5
rating by Kristin Lastor
"Kim was so helpful & kind helping me figure out the coverage I needed for my business! Everyone there is always so kind & helpful i definitely recommend them for your insurance needs!"
We responded:
"Thank you Kristin for recognizing Kim in our Minerva office. She has been there for 10 years and loves helping her community save money and provide better value with their insurance needs, including business insurance. If we can help with anything else such as life and health insurance, please reach out. "
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Jason Decker

May 1, 2026

5  out of  5
rating by Jason Decker
"Brain was excellent. Talks to you like a human with understanding of what the real world is. Genuinely look out for your personal needs. Brain and Kim will get you right, Brain cut my car insurance half the price. He got me a bundle of Car, House, Health, and Life insurance under the price of just my car insurance i had from progressive"
We responded:
"Thank you Brian for recogizing the effort Brian puts into all our clients to try and save them money and bring more value like life and health insurance. Please don't keep Brian a secret at our Minerva office and please send your friends and family to him for help too. We love saving people money and cutting rates in half. "